At Express News (“we”, “our”, or “the Newspaper”), we are deeply committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our official website https://expressnews.uk.com/ and use the Express News mobile application available on the Google Play Store.
By using our services, you consent to the practices described in this policy.
1. Data Controller Information
The entity responsible for processing your personal data is:
- Platform/Publisher: Express News
- Official Website: https://expressnews.uk.com/
- Contact Email: customers@expressnews.uk.com
- Location: London, United Kingdom
2. Personal Data We Collect
Depending on how you interact with our website and mobile application, we may process different types of data:
A. Information You Provide Directly to Us:
- Contact and Support Forms: If you contact us via email or through any integrated support form within the application, we collect your name, email address, and any information you choose to include in your message to resolve your inquiry.
- Comments (Website): When visitors leave comments on the website, we collect the data shown in the comments form.
B. Information Collected Automatically (Website and Mobile App):
- Device Information: We collect minimal technical data necessary for the proper technical execution of the application, such as device model, operating system version, unique device identifiers (anonymous IDs), and network details.
- Usage and Performance Data: Anonymous information regarding how you interact with the app (screens viewed, articles read, crash logs, and performance metrics) solely to optimize technical stability.
3. Third-Party Services and APIs (Google Play Compliance)
To provide an enriched, multimedia news experience for the community, our mobile application integrates authorized third-party tools that may process data independently under their own privacy terms:
- YouTube API Services: Our mobile app embeds and plays interactive media content, including informative YouTube Shorts and public live streams via official YouTube APIs. By interacting with these video features inside the app, users agree to be bound by the YouTube Terms of Service and the Google Privacy Policy, which govern how Google collects and processes such viewing data.
- Google Play Services: We utilize official Google infrastructure to ensure stable software updates, manage the closed testing phase, and guarantee secure downloads free of malware.
4. How We Use Your Data
We process the collected data strictly for the following legitimate purposes:
- To deliver local community news, articles, podcasts, and live streams.
- To respond to and resolve technical issues or inquiries sent to customers@expressnews.uk.com.
- To monitor and improve the performance and technical stability of the Flutter mobile application.
- To comply with transparency and accountability policies required by digital distribution platforms like Google Play.
5. Legal Basis for Processing
In accordance with the United Kingdom General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we process your data under the following legal grounds:
- Your Consent: For voluntary inquiries, support tickets, or comments.
- Legitimate Interests: For infrastructure maintenance, bug fixing, and ensuring the technical security of our mobile application.
6. Data Retention and Security
We do not sell, rent, or trade your personal data with third-party companies for commercial or marketing purposes. Technical app logs are stored anonymously. Contact information received via support tickets is retained only as long as necessary to fulfill your request.
We implement industry-standard technical and organizational security measures to protect your data against unauthorized access, alteration, or loss.
7. Your Privacy Rights
As a resident of the United Kingdom or the European Economic Area (EEA), you possess the right to:
- Access the personal data we hold about you.
- Rectify any inaccurate or incomplete information.
- Request erasure of your personal support interactions.
- Object to or restrict the processing of your technical data.
To exercise any of these rights, please contact our development team directly at customers@expressnews.uk.com.